Privacy Policy

Last updated: November 6, 2026

Who we are

This website is operated by Hongxiang Machinery Equipment Co., Ltd., based in Zhongshan, Guangdong, China (“we”, “us”). Our contact email is:

Information we collect

When you use our contact form, we collect the name, email address, and message content you send. We may also collect standard server logs (such as IP address, browser type, and date/time) for security and troubleshooting.

Analytics (Google Analytics)

We use Google Analytics to understand website traffic and improve the site. We enable IP anonymization and do not use analytics data for advertising remarketing.

How we use your information

We use inquiry data to respond to your requests, provide quotations, and follow up on commercial correspondence. We do not sell your personal data.

Legal bases (where applicable)

We process contact inquiries based on our legitimate interest in communicating with prospective customers, and/or to take steps at your request before entering into a contract.

Retention

We retain inquiry emails for as long as needed to handle your request and for ordinary business records, unless a longer period is required by law.

Sharing

We may use hosting, email, and IT vendors who process data on our behalf under appropriate agreements. We may disclose information if required by law.

International transfers

If you contact us from outside China, your information may be processed in China or other locations where we or our providers operate.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at:

Cookies

We may use cookies and similar technologies as described in our Cookie Policy.

Changes

We may update this policy from time to time. The updated version will be posted on this page with a revised date.